Saturday, September 19, 2020
Tags Customer-Centric

Tag: Customer-Centric

How CIOs Can Support a Customer-Centric Culture

While customer experience (CX) has been a hot topic of discussion in organizations for several years, the focus on CX as a...

How to Future-Proof Your CIO Career

With the era of mass digitization upon us, a CIO must be an enabler and supporter of organization-wide digital transformation efforts in...

Q&A: Dave Finnegan, Chief Experience Officer – Orvis

Charles Orvis, who founded his namesake fly-fishing equipment company back in 1856, always prided himself on customer satisfaction and service. He would...

Q&A: Mike Nettles, CIDO – Papa John’s

The first Papa’s John’s opened in 1984, when "Papa" John Schnatter knocked out a broom closet in the back of his father's...
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