Tuesday, August 4, 2020
Tags Data-Driven

Tag: Data-Driven

How CIOs Can Support a Customer-Centric Culture

While customer experience (CX) has been a hot topic of discussion in organizations for several years, the focus on CX as a...

Common-Sense Ways to Build Digital Literacy in the Workplace

As an IT leader, you know that technology is the lifeblood of a successful organization.  However, you also understand that a certain...
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Vendors, Service Providers, and Partners

A very astute McKinsey consultant once told me, ÔÇťAnything important can and should be represented by a two by two matrix, as...

Senior Vice President/Chief Information Officer – Blue Cross Blue Shield of Massachusetts

Location: Boston, MA Reports to: Chief Operating Officer Role Description: Reporting to the...

CIO Insight: The Proverbial Seat at the Table

Its Thanksgiving 1980, and I am twelve years old. Not quite a teen, but in my young mind every bit of...

The Strategic, the Tactical, and the Ability to Pivot

In times of crisis, the mettle of a leader is tested and the disparities between true leaders and leaders in title alone...